Shipping

OUR SHIPPING OPTIONS AND COSTS ARE CONSTANTLY CHANGING DUE TO COVID 19. PLEASE SEE SHIPPING OPTIONS ON OUR CHECKOUT PAGE. WE WILL GO BACK TO OUR STANDARD SHIPPING OPTIONS ONCE SHIPPING CARRIERS STABILIZES THEIR SHIPPING FEES & OPTIONS. 

We offer shipping on all international orders. All of BE.ARUM's jewelry ship directly from BE.ARUM Headquarters in South Korea.


SHIPPING AND PROCESSING TIME

Orders are shipped within 1 to 2 business days (M-F) of purchase and delivery time takes 2-7 business days depending on shipping options. Processing time for custom/engraved and pre-order pieces may take longer, details of which can be found in the product description. When your order ships, we will email you a shipping confirmation with tracking information.

SHIPPING OPTIONS AND COSTS
We are currently using FEDEX & EMS International shipping service. All orders ship directly from BE.ARUM headquarters in South Korea. *We are unable to ship to P.O. Boxes at this time. Please use a physical address when ordering from BE.ARUM.

**International Shipping to some countries may not be available due to COVID 19. We will notify via email with alternative options if this is the case. 

 

WORLDWIDE SHIPPING
We ship to anywhere in the world via FEDEX & EMS International (North American Only) Shipping.

We are currently using FEDEX International Priority (2-3 business days) and FEDEX Economy (4-7 business days).

FEDEX Economy service is currently not opened to all countries. Please see shipping options at checkout. 

EMS International Shipping (7-12 business days) is available for shipments to North America. 

 

SHIPPING COSTS BY COUNTRY
Detailed shipping charges will appear on the checkout page.

Shipping Options updated 10-01-2020
Asia*
-FEDEX 2 to 3 Business Days Shipping : $35.00 USD 
 Orders $150 USD+ : $15.00 USD

North America*
-FEDEX 2 to 3 Business Days Shipping : $35.00 USD 
 Orders $150 USD+ : $15.00 USD

-EMS 7 to 12 Business Days Shipping: $15.00 USD 
 Orders $150 USD+ : FREE

Europe*
-FEDEX 2 to 3 Business Days Shipping : $40.00 USD 
 Orders $150 USD+ : $20.00 USD

-FEDEX 4 to 7 Business Days Shipping : $30.00 USD
 Orders $150 USD+ : $10.00 USD

All Other Countries*
-FEDEX 2 to 3 Business Days Shipping : $40.00 USD 
 Orders $150 USD+ : $20.00 USD

South Korea
-Free local shipping (1-3 days)

 

DUTIES AND CUSTOMS
Destination countries may levy taxes on your purchased goods, which the receiver will be responsible for. We are not responsible for unpaid customs taxes, and will not provide refunds for orders sent back due to customs issues. Please check your county’s customs policies before placing your order.

RETURNS & EXCHANGES (International)
We happily accept most unused and unworn jewelry within two weeks of the ship date for a full refund. Custom/Engraved items are non-returnable/non-refundable. You will be responsible for the cost of postage/courier for returned goods unless the original item was shipped in error or there is a problem with the jewelry. We are not responsible for lost return packages, and recommend you insure and track your packages. Please address all returns to:

BE.ARUM
369 Gwangnaru-ro Gwangjin-gu 102-902 
Seoul, South Korea 05005